INTEGRATIONS

Business process integrations
that connect your tools

ViaSay's integrations allow you to seamlessly connect your business platforms, including your proprietary systems, so you can build better processes.

Channels where your bot will work

Website widget

Reach your customers with a widget directly from your website.

iOS

Add a chatbot to your iOS app to provide a better mobile customer experience.

Android

Improve your mobile experience by including a chatbot on your Android app.

Messenger

Resolve customer requests on the world’s largest social network, Facebook.

WhatsApp

Bring your chatbot to more than 1.5 billion active users in over 180 countries.

WeChat

Assist customers on one of the fastest-growing messaging apps.

Text message

Be there for your customers with a simple phone number.

Amazon Alexa

Build a smart voice assistant on our platform and plug it into Alexa.

Google Assistant

Add your bot to Google’s product lineup with the help of Google Actions.

Our integrations

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Customer service platforms

Zendesk

Allow your agents to seamlessly take over any conversation and handle tickets within Zendesk.

Salesforce

Choose when to create a case in Salesforce or let an agent enter a live chat with a user.

Genesys

Connect your bot with Genesys to let your agents handle complex requests.

Zendesk Sunshine

Easily connect your bot to any channel through Sunshine Conversations.

Intercom

Let your bot transfer a request to a human agent using Intercom’s live chat capabilities.

iAdvize

Manage your conversations in iAdvize so your agents to easily take over for the bot.

SnapCall

Allow users to connect with your call center directly from the chatbot.

Efficy

Evaluate user requests and create tickets with the correct information.

Typeform

Use Typeform to log request information that can later be resolved by your agents.

Falcon

Add your bot to this leading social management solution.

Travel

Sabre

Add functionalities to your bot by leveraging data stored in Sabre’s GDS.

Amadeus

Improve your bot using real-time information coming from Amadeus’ GDS.

Travelport

Increase your bot’s capabilities with data from Travelport's GDS.

Flightstats

Provide up-to-date flight status information to your passengers in real-time.

IATA codes

Connect to the directory of IATA codes that are used by airlines and airports.

Musement

Share tours from this leading global travel experience provider.

Grab

Allow passengers to order food at your airport from your bot.

Other

Your system

If you have your own booking system, you can connect it to ViaSay's chatbot platform through an API.

Customer service platforms

Zendesk

Allow your agents to seamlessly take over any conversation and handle tickets within Zendesk.

Salesforce

Choose when to create a case in Salesforce or let an agent enter a live chat with a user.

Genesys

Connect your bot with Genesys to let your agents handle complex requests.

Zendesk Sunshine

Easily connect your bot to any channel through Sunshine Conversations.

Intercom

Let your bot transfer a request to a human agent using Intercom’s live chat capabilities.

iAdvize

Manage your conversations in iAdvize so your agents to easily take over for the bot.

SnapCall

Allow users to connect with your call center directly from the chatbot.

Efficy

Evaluate user requests and create tickets with the correct information.

Typeform

Use Typeform to log request information that can later be resolved by your agents.

Falcon

Add your bot to this leading social management solution.

Travel

Sabre

Add functionalities to your bot by leveraging data stored in Sabre’s GDS.

Amadeus

Improve your bot using real-time information coming from Amadeus’ GDS.

Travelport

Increase your bot’s capabilities with data from Travelport's GDS.

Flightstats

Provide up-to-date flight status information to your passengers in real-time.

IATA codes

Connect to the directory of IATA codes that are used by airlines and airports.

Musement

Share tours from this leading global travel experience provider.

Grab

Allow passengers to order food at your airport from your bot.

Other

Your system

If you have your own booking system, you can connect it to Mindsay’s chatbot platform through an API.

Connect with your proprietary platforms

We can work with whatever platforms you use. As long as you have an API, we’ll be able to work with you to connect your system to your bot.

Request more information →

Manual API Connection