Professional chatbot implementation services

Fully-managed services

With fully managed services, ViaSay will take care of every aspect of your bot implementation. No matter the type of chatbot or voicebot, our team will set up, train, and help you put your bot live, so you can start improving customer experiences in no time.

This is ideal for those who want to focus on the high-level management of the bot. Our team will set up your use cases and handle the customized training of natural language processing and AI technologies. Just sit back and watch us set up your customer service team for success.

Hybrid implementation

ViaSay's Professional Services team will implement your complex use cases, including the ones that require API connections and agent handovers. Just send your requirements 2 weeks before you want them ready and our team will take care of it for you.

When it comes to simple FAQ use cases, your team will be trained on how to manage the implementation themselves. Of course, our Professional Services team will be there to answer any questions if you have any questions along the way.

Autonomous implementation

Providing great user experiences doesn’t stop with your customers. Our user-friendly platform allows anyone on your team to use our chatbot technology to create a responsive, ready-to-help bot.

We’ll train your internal team on how to build both simple and advanced use cases on our chatbot platform. When you’re done, your team will be ready to create the bot themselves. If they need assistance, they can always contact our Professional Services team to schedule some consulting time.

Customized services

Only need help with something specific?
Our Professional Services team is available to provide customized service based on your individual needs.